Privacy Policy
Last Updated: March 2026
This Privacy Policy explains how Arnio ("we", "our", or "us") collects, uses, and protects your information when you use Arnio ("Service").
By using Arnio, you agree to this Privacy Policy.
1. Information We Collect
We collect the following types of information:
Account Information
- email address
- company name
- billing information
Integration Data (Klaviyo & others)
When you connect third-party services (e.g., Klaviyo), we may access:
- campaign data
- flow performance
- email/SMS metrics
- customer segmentation data
We only access data necessary to provide the Service.
2. How We Use Your Data
We use your data to:
- analyze retention performance
- detect revenue leaks
- generate recommendations and campaigns
- improve the product
- provide customer support
- process payments
3. Legal Basis (GDPR)
To use Arnio, you may be required to connect third-party services such as Klaviyo.
If you are located in the EU, we process your data based on:
- Contractual necessity – to provide the Service
- Legitimate interest – to improve product performance
- Consent – where required (e.g., marketing)
4. Data Sharing
We do not sell your data.
We may share data with:
- payment providers (e.g., Stripe)
- hosting providers (e.g., cloud infrastructure)
- analytics tools
- third-party integrations (e.g., Klaviyo)
All partners are required to protect your data.
5. Data Storage & Security
We implement appropriate technical and organizational measures to protect your data.
However, no system is 100% secure.
6. Data Retention
We retain your data:
- while your account is active
- as needed to provide the Service
- as required by law
You may request deletion at any time.
7. Your Rights (GDPR)
If you are in the EU, you have the right to:
- access your data
- correct inaccurate data
- request deletion
- restrict processing
- data portability
- withdraw consent
To exercise your rights, contact us at hello@arnio.co.
8. Third-Party Services
Arnio relies on third-party platforms such as Klaviyo.
We are not responsible for their privacy practices.
We recommend reviewing their policies separately.
9. Cookies & Tracking
We may use cookies and similar technologies to:
- improve user experience
- analyze usage
- support marketing
10. International Data Transfers
Your data may be processed outside your country.
We ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page.
12. Contact Information
If you have questions about this Privacy Policy:
Email: hello@arnio.co
Company: Arnio
Address: Delaware, United States
